'How Not To' Series: A Rather Thoughtful AI Assistant
We love Austria. We love mountains. And we love Austrian mountains. That's why it is so upsetting to see Austrian Tourism Authority in...
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Be Customer Smart Blog
Nov 74 min read
'How Not To' Series: an AI Assistant Who Doesn't Assist
The only reason GHotel Hotel & Living Bohum came to our attention was the mention of ' Fritz ' - a virtual avatar that has been claimed...
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Nov 53 min read
'How Not To' Series: Club Med AI Assistant Who Goes in Circles
Club Med, previously known as Club Méditerranée SA, a French travel and tourism operator headquartered in Paris, has recently announced...
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Nov 42 min read
Four Types of AI Concierges - Hospitality
Four types of AI Concierge: dialog interface (no embodiment) – text-based AI Assistants, AI Concierges, AI Agents virtual avatar...
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Nov 23 min read
Key Attributes of AI Concierges - Hospitality
Definitions: Traditional Concierge Services (Hospitality) Concierge services in the hospitality industry have a rich tradition of being...
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Nov 11 min read
Don't Mistaken AI Concierge with a Simple Chatbot
Definition of AI Concierge: An AI Concierge can be defined as a technologically advanced, intelligent and personalised assistant,...
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Oct 294 min read
How to Communicate with AI Assistants
Regardless the industry of application text-based AI Assistants (VCSAs) are based on LLMs (Large Language Models) agents. Depending on...
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Oct 272 min read
AI Assistants: Context - a Fundamental Element of Successful Communication
Definitions of Context An online Oxford dictionary describes ' context ' as the situation within which something exists or happens, and...
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Oct 263 min read
What's an AI Assistant Made of?
In order to understand the full potential and uses of Large Language Models (LLM) agents, which serve as the foundation of any text-based...
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Oct 253 min read
What Are AI Assistants?
Comprehending AI Assistants is crucial for both professionals and organisations, as they are not merely a passing trend but a...
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