Be Customer Smart Blog

To showcase the conversational capabilities of the BCS-A (Bespokel Customer Service Assistant) we have created a short video illustrating a tester situation where the user is a business traveller going on a business trip to Finland. Things to take from the video: 1) The BCS-A can answer well both general and specific questions. 2) The more context and details the user provides, the more sophisticated and accurate answers he/she receives. 3) The dialogue between the user and

Happy new Year 2025!

Here is our Christmas gift - a free VCSA Tester or an AI Concierge, specifically put together for you to play with.

To the question of Christmas presents - we have a couple of presents wrapped up for the lovers of AI and AI Assistants.

As Christmas Day is approaching, we are wrapping up our AI Advent Calendar and hope it has helped you learn more about AI and AI Assistants.

Omnipresence in the context of AI Concierges means being always present and attend to a wide range of tasks across the customer journey.

AI chatbots are created to comprehend language. Their appeal lies in their ability to more effectively simulate realistic human conversation

An illustration created in Adobe Express; the image of a girl generated by Dalle3, based on the prompt by Seraphima Bogomolova. © 2024...

An AI prompt is the input given to a large language model (LLM) through a generative artificial intelligence (GenAI) platform.

An illustration created in Adobe Express. © 2024 ​Be Customer Smart. Day 15: Service Robot A tangible service robot is an AI Concierge...