Our Delivery Models

Depending on your needs, we offer the following delivery models:


  • ONE-OFF - great for answering specific questionsFor instance, you wish to know how to increase NPS by 5 points, which metrics need to be improved and by how much. We provide you with the answers to these questions by using our solution. One-off model can be a good way to start exploring our solution, and to learn about its capabilities.

  • REGULAR INTERVAL – great for keeping track of the progress of how your customers experience your brand, and for seeing what is working well and where more effort still needs to be applied.

  • REAL TIME ONLINE – great for staying on top of things, so you can react to any issues instantly and to save any customers that are at risk of leaving. We support both SaaS and on-site deployments.

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Be Customer Smart

Address: Aukeentie 5
28220 Pori,


Phone: +358 46 969 3079
Email: info (at) becustomersmart.com

Connect with us:



Be Customer Smart

Address: Plateau de Champel 20,
1206 Geneva,

Phone: +41 79 741 95 77

Email: info (at) becustomersmart.com




Be Customer Smart

​Hektorstrasse 18
10711 Berlin,

​Phone: +49 1523 725 9956

Email: info (at) becustomersmart.com