Proactive Customer Engagement

Proactively anticipate customers’ needs and engage with them in a value enhancing fashion.

Identify the changes in your customers’ needs even before them and anticipate every opportunity by engaging with them in the right way.

Design a customer engagement plan with the right level, channel, and style of communication.

Assign each customer to a suitable engagement plan and constantly and automatically fine-tune their plan as you learn more about them. Predict the changes and needs of each customer and learn and improve from each interaction.

© 2019 by ​Be Customer Smart




Be Customer Smart Oy

Address: Aukeentie 5
28220 Pori,


Phone: +358 46 969 3079
Email: info (at)




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Be Customer Smart Sarl

Address: Plateau de Champel 20,
1206 Geneva,

Phone: +41 79 741 95 77

Email: info (at)