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Reference Cases

A Multi-National Bank

Optimising premium banking customer experience

Luxury Business Hotel

Turning more of the first-time visitors into returning guests

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A Large Cruise Line

Identifying what drives customer satisfaction and usage of the voicebot channel

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A Financial Services Provider

Optimised customer satisfaction monitoring and management

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Luxury Resort Hotel

Enhancing arrival experience

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Boosting campaign conversion

A Leading Retail Group

Quantifying business impact of service improvements on revenue

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A Retail Energy Provider

Identifying optimal target customers for maximum life time value

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Telecom Service Provider

Optimising on-line channel conversion rate and channel share

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