The VCSA for Business Centres
Whether it is a hybrid or traditional meeting, a personal or a group work, a specialised VCSA can assist hotel guests and business clients in obtaining details about meeting rooms and business centre facilities and amenities, discussing the availability of meeting and conference rooms, planning meetings, providing technical expertise, and making and modifying bookings.
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Requirements:
There are no specific requirements. To benefit from the AI Assistant (VCSA), no additional resources are necessary from the hotel. The Be Customer Smart team will handle all aspects of creating, training, and deploying the AI Assistant (VCSA).
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Necessary Information (Data) for AI Assistant Training:
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Description of meeting and conference rooms (design, interior, layout, capacity, amenities and facilities)
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Technical equipment
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Technical expertise
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Availability slots
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Catering services
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Timings
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Pricing
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Integration Details:​
The specialised VCSA can be integrated into a hotel's booking and reservations systems as well as into all customer communication channels including emails, Whatsapp numbers, website, and booking apps.​