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The VCSA for Hotel Spa

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A hotel's spa serves as a haven for relaxation and reflection. The more familiar hotel guests are with the treatments, facilities, and relevant experience information, the more they can enjoy their time at the spa.

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Requirements:

There are no specific requirements. To benefit from the AI Assistant (VCSA), no additional resources are necessary from the hotel. The Be Customer Smart team will handle all aspects of creating, training, and deploying the AI Assistant (VCSA). 

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Necessary Information (Data) for AI Assistant Training:

 

  • Type and description of treatments

  • Health recommendations

  • Lists of spa branded products

  • Description of a hotel's spa (design, interior, layout, capacity, amenities and facilities)

  • Professional bios of spa staff

  • Timings

 

Integration Details:​​​

The specialised VCSA can be integrated into a hotel spa's booking and reservations systems as well as into all customer communication channels including emails, Whatsapp numbers, website, and booking apps.​​​​​​

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