The VCSA for Luxury Resort Hotels
EASY
The VCSA works with all available electronic channels and can be accessed by the hotel guests from various electronic devices - their smart phones, iPads, laptops.
CONVENIENT
The VCSA can handle a multitude of inquiries 24/7 - customers of the hotel receive information and service non-stop at their convenience.
FAST
The VCSA answers any question instantaneously - saves customers of the hotel a trip to the reception or information desk.
SMOOTH
The VCSA communicates in more than 100 languages, eliminating awkward moments and misunderstandings.
The VCSA:
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speaks more than 100 languages
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helps finding out information about the hotel's amenities, services, facilities
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makes reservations
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modifies client's details and adds-on
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sends information and offers
The Luxury Resort Hotel clients can use the VCSA for making and changing reservations, making inquiries, checking in and out, getting information about and booking the amenities, facilities and services of the Luxury Resort Hotel.
Hotel Reservations and Bookings
Hotel clients can use the VCSA to:
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Make hotel reservations
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Change hotel reservations
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Check-in
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Check-out
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Book hotel services
VCSA speaks more than 100 languages
Hotel Restaurants
Hotel guests can ask the VCSA about:
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Restaurants in the hotel
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Menus (dishes, ingredients, prices etc)
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Opening and closing times
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Info about Chefs
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Make reservations
VCSA speaks more than 100 languages
Hotel Spa and/or Beauty Salon
Hotel guests can ask the VCSA about:
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Spa and/or Beauty Salon treatments (descriptions, prices, length)
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Opening and closing times
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Products offered by the Hotel Spa and/or Beauty Salon
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Make reservations
VCSA speaks more than 100 languages
Hotel Swimming Pools and Lounges
Hotel guests can ask the VCSA about:
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Swimming pools/Lounges
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Opening and closing times
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Services by the swimming pool
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Facilities of the swimming pool
VCSA speaks more than 100 languages
Excursions
Hotel guests can ask the VCSA about:
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Types of excursions offered by the hotel
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Prices
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Itinerary of an excursion
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Timing
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Length of an excursion/excursions
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Booking an excursion
VCSA speaks more than 100 languages
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