Delivery Models
HISTORICAL ANALYSIS
Study of KPI impacts, includes a workshop to identify root causes and solutions for the main issues.
Great for:
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answering specific questions. For an instance, you wish to know how to increase NPS by 5 points, or which metrics need to be improved and by how much.
One-off model can be a good way to start exploring our AI Solution, and to learn about its capabilities.
Price: budgetary 25 000 EUR per study
PREDICTIVE ANALYSIS
SaaS insights and alerts integrated to current systems
Great for:
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staying on top of things, so you can react to any issues instantly, saving the customers that are at risk of leaving
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keeping track of how your customers experience the brand
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seeing what is working well and what and where still is still in need of improvement
Price: from 50 000 EUR per journey per year (depending on integrations)