About
Be Customer Smart is a leading AI Customer Experience Solutions company that is focused on Bespoke AI related services such as AI Strategies and Assessments, AI Implementation Plans, and Customer Service Assistants/Agents, and Bespoke Concierges for the luxury and banking sectors, including the luxury hospitality.​
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​Comprehensive Customer Experience Enhancement:
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The seamless flow from strategic insight to practical implementation to ongoing excellence.
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Understanding each client's unique needs (Assessment)
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Orchestrating every detail of the experience (Consultancy)
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Delivering consistent, exceptional service (BCS-A)
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AI Assessment: Unlock the Power of Data and AI
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Improve your business performance by unlocking the power of data and AI. To help you do so we can build a step by step plan based on your needs, goals, and circumstances. which will optimize important to your organisation business metrics.
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Chat with Be Customer Smart AI Assistant
The BCS-A (Bespoke Customer Service Agent/Assistant) is an AI-driven Customer Experience Solution capable of managing customer inquiries in over100 languages across multiple electronic channels.
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When needed, it can also update reservation information. Generally, it autonomously handles more than 70% of transactions from start finish, greatly reducing the workload of employees involved in client communication.
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Chat with Be Customer Smart AI Assistant
At Be Customer Smart, we've discovered something beautiful about luxury industry and AI transformation.
The finest luxury brands and hospitality establishments don't just provide outstanding product and service – they create an ‘experience’ that reflects their clients' desires back to them, elevated and refined. Our approach mirrors this same philosophy.
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Chat with Be Customer Smart AI Assistant
Although our working method stays the same regardless the size and type of hospitality establishment, our approach is individual and is customised to the needs of each particular client. We always take into the consideration our clients’ values and brand promise.
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Chat with Be Customer Smart AI Assistant
We combine the latest AI technologies and solid ethical principles with our expertise in IT, hospitality, communications, and innovations to create and implement strategising AI solutions that facilitate the desired change.
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Chat with Be Customer Smart AI Assistant
Be Customer Smart clients are the innovative and innovating companies that wish to take their customer experience journey to a new level and gain an advantage over their competitors.
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Chat with Be Customer Smart AI Assistant