About
Be Customer Smart is a leading AI Customer Experience Solutions company that is focused on artificial intelligence solutions for the hospitality industry - at the moment, predominantly cruise lines and hotels.
We combine the latest AI technologies and solid ethical principles with our expertise in IT, hospitality, communications, and innovations to create and implement strategising AI solutions that facilitate the desired change.
Our technology partner Yada is the world's leading provider of generative AI based chatbot communication solutions in the hotel and short-term rental industry.
Using large language models, Yada have developed an industry optimised solution that automatically processes more than a million messages every day and has been already integrated into a large part of the accommodation industry's backend systems.
Be Customer Smart customers are the innovative and innovating companies that wish to take their customer experience journey to a new level and gain an advantage over their competitors.