Be Customer Smart AI Advent Calendar - Day 5: Context
Day 5: Context Context is the situation within which something exists or happens. Within LLMs (Large Language Models), which serve as the...
top of page
Be Customer Smart Blog
1 day ago1 min read
Be Customer Smart AI Advent Calendar - Day 4: Dialogue Interface
Day 4: Dialogue interface Dialogue interface is a device or program enabling a user to communicate with electronic devices such as a...
4 views0 comments
2 days ago1 min read
Be Customer Smart AI Advent Calendar - Day 3: VCSA
Day 3: VCSA The VCSA stands for Virtual Customer Service Assistant , an AI-driven Customer Experience Solution capable of managing...
4 views0 comments
3 days ago1 min read
Be Customer Smart AI Advent Calendar - Day 2: 'Brain'
Day 2: 'Brain' The 'brain' of an AI Assistant is the most important component. It is based on LLM agents - Large Language Models. This...
4 views0 comments
4 days ago1 min read
Be Customer Smart AI Advent Calendar - Day 1: Data
Day 1: Data Data is facts and statistics collected together for reference or analysis. When it comes to AI data is the key as AI...
6 views0 comments
6 days ago3 min read
AI Assistants - Can Modernity and Tradition Co-exist?
We recently found a video on LinkedIn featuring a robot acting as a horse pulling an19th century-style carriage. Inside the carriage was...
6 views0 comments
Nov 213 min read
AI Assistants - Asking the Right Questions (Hospitality)
We have recently come across a post on LinkedIn, examining a subject of ' What should we be teaching our kids in the age of AI?' The...
4 views0 comments
Nov 182 min read
AI Assistant - Customer Journey (Hospitality)
We have recently teamed up with our Virtual Customer Service Assistant (The VCSA) to discuss and figure out critical points of the...
5 views0 comments
Nov 133 min read
Highly Ineffective WhatsApp Human 'Concierges'...
Just some years ago, before the era of Intelligent AI Concierges started, some hotels went with a flow and introduced customer service...
3 views0 comments
Nov 113 min read
AI Assistants: Dos and Don'ts
When it comes to AI Assistants , like any other product or process, there are specific guidelines to follow. In other words, Dos and...
5 views0 comments
bottom of page