Be Customer Smart Blog

While doing my morning scrolling on LinkedIn for updates I noticed a post by Tianyu Xu on his admiration of how DeepSeek explains the...

Think of Bespoke Customer Service Assistants/Agents as human employees. It provides clearer insight. Below is a comparison of the skills...

An AI prompt is the input given to a large language model (LLM) through a generative artificial intelligence (GenAI) platform.

An AI Concierge with holographic projection is virtually embodied in the real world.

The Virtual Avatar is an AI Concierge enhanced by an avatar, integrating a digital embodiment into interactions with customers.

We recently found a video on LinkedIn featuring a robot acting as a horse pulling an19th century-style carriage. Inside the carriage was...

We have recently come across a post on LinkedIn, examining a subject of ' What should we be teaching our kids in the age of AI?' The...

When it comes to marrying an LLM (Large Language Model) and a VCSA (Virtual Customer Service Assistant) we believe that Claude 3.5 Sonne...

We love Austria. We love mountains. And we love Austrian mountains. That's why it is so upsetting to see Austrian Tourism Authority in...

Four types of AI Concierge:   dialog interface (no embodiment) – text-based AI Assistants, AI Concierges, AI Agents virtual avatar...