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Exciting news! Our CEO and founder, Ilkka Huotelin  has been invited as a guest lecturer to GLION Institute of Higher Education  - a...

In recent days, we've been exploring various AI forecasts for 2025. Generally, we are not inclined towards predictions, as they can stem...

Definition of AI Concierge: An AI Concierge can be defined as a technologically advanced, intelligent and personalised assistant, inspired by the traditional concierge concept. It is designed to cater to a customer’s psychological, emotional, and physical needs throughout their service journey, employing proactive measures to enhance their experience  (Li et al., 2022; Sumner and Quinn, 2017). The concept is often mistakenly equated with chatbots. An AI Concierge differs fro

Definitions of Context An online Oxford dictionary describes ' context ' as the situation within which something exists or happens, and that can help explain it. According to an online Merriam-Webster dictionary ' context ' is the parts of a discourse that surround a word or passage and can throw light on its meaning. Context in relation to Large Language Models (LLM) agents Within LLM agents, which serve as the base of any text-based AI Assistant (BCS-A), the notion of conte