Be Customer Smart Blog

Plan Formulation is a critical step of the planning aspect of LLM agents. At this phase, Agents divide extensive tasks into smaller subtasks

An essential aspect of LLM agents, on which AI Assistants are based, is their ability to plan tasks effectively.

Memory plays a crucial role in how LLM (Large Language Model) agents, on which AI Assistants are based, operate.

Training is the action of teaching a person, an animal or a robot a particular skill or type of behaviour.

Dialogue interface is a device or program enabling a user to communicate with electronic devices such as a computer, a smartphone or an iPad

The VCSA stands for Virtual Customer Service Assistant, an AI-driven Customer Experience Solution.

The 'brain' of an AI Assistant is the most important component.

Data is facts and statistics collected together for reference or analysis.

We recently found a video on LinkedIn featuring a robot acting as a horse pulling an19th century-style carriage. Inside the carriage was a man dressed in traditional attire from that period. Watching both the man and the robot was quite amusing. The robot advanced slowly but steadily, while the man in the vintage carriage encouraged it. Despite the progress and movement, the scene felt peculiar, as if it were some kind of joke. The video posed an intriguing question: ' Can mo

We have recently come across a post on LinkedIn, examining a subject of ' What should we be teaching our kids in the age of AI?' The author of the post was Marco Andre, a Global Keynote Speaker. In his post, Marco provided the audience with an answer which we thought was very relevant:   'Now, it's about the questions we ask. Because knowledge, once expensive, is becoming free. Just like the industrial revolution shook the blue-collar world, AI is transforming white-collar wo