Day 1: Data
Data is facts and statistics collected together for reference or analysis. When it comes to AI data is the key as AI Assistants needs lots of it to work. This can be anything from summaries, descriptions, customer reviews, sales numbers, to manuals, itineraries etc.
In the hospitality industry, specifically hotels, data includes any information detailing a hotel, its rooms, services, amenities, facilities, events, and activities. This information is essential for customers to make informed choices and for AI to assist them in their journey to ensure an excellent customer experience.
The better the date is organised, categorised and structured, the more relevant and helpful answers and recommendations an AI Assistant will provide. The data should always stay up to date, be accurate, and consistent across a hospitality establishment.
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