Be Customer Smart Blog

Dialogue interface is a device or program enabling a user to communicate with electronic devices such as a computer, a smartphone or an iPad

Data is facts and statistics collected together for reference or analysis.

We recently found a video on LinkedIn featuring a robot acting as a horse pulling an19th century-style carriage. Inside the carriage was...

We have recently teamed up with our Virtual Customer Service Assistant (The VCSA) to discuss and figure out critical points of the...

Just some years ago, before the era of Intelligent AI Concierges started, some hotels went with a flow and introduced customer service...

When it comes to AI Assistants , like any other product or process, there are specific guidelines to follow. In other words, Dos and...

We love Austria. We love mountains. And we love Austrian mountains. That's why it is so upsetting to see Austrian Tourism Authority in...

The only reason GHotel Hotel & Living Bohum came to our attention was the mention of ' Fritz ' - a virtual avatar that has been claimed...

Club Med, previously known as Club Méditerranée SA, a French travel and tourism operator headquartered in Paris, has recently announced...

Four types of AI Concierge:   dialog interface (no embodiment) – text-based AI Assistants, AI Concierges, AI Agents virtual avatar...