Be Customer Smart Blog

Memory plays a crucial role in how LLM (Large Language Model) agents, on which AI Assistants are based, operate.

Training is the action of teaching a person, an animal or a robot a particular skill or type of behaviour.

The 'brain' of an AI Assistant is the most important component.

When it comes to marrying an LLM (Large Language Model) and a VCSA (Virtual Customer Service Assistant) we believe that Claude 3.5 Sonne...

Meet Claude 3.5 Sonnet - Large Language Model by Anthropic, who is our favourite LLM. Claude - the most powerful model, which excels at...

Definitions of Context An online Oxford dictionary describes ' context ' as the situation within which something exists or happens, and...