Be Customer Smart AI Advent Calendar - Day 2: 'Brain'
Day 2: 'Brain' The 'brain' of an AI Assistant is the most important component. It is based on LLM agents - Large Language Models. This...
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Be Customer Smart Blog
Nov 103 min read
Claude Sonnet (LLM) and VCSA - 'a Match Made in Heaven'
When it comes to marrying an LLM (Large Language Model) and a VCSA (Virtual Customer Service Assistant) we believe that Claude 3.5 Sonne...
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Nov 92 min read
Why Do We Love Claude?
Meet Claude 3.5 Sonnet - Large Language Model by Anthropic, who is our favourite LLM. Claude - the most powerful model, which excels at...
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Oct 272 min read
AI Assistants: Context - a Fundamental Element of Successful Communication
Definitions of Context An online Oxford dictionary describes ' context ' as the situation within which something exists or happens, and...
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