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Dec 9, 20241 min read

Be Customer Smart AI Advent Calendar - Day 8: Tools


A young man in a suit and a white shirt and an advent calendar
An illustration created in Adobe Express; the image of a man generated by Dalle3, based on the prompt by Seraphima Bogomolova. © 2024 ​Be Customer Smart.

Day 8: Tools


LLM (Large Language Model) agents, on which AI Assistants are based, come with a range of tools that empower them to engage with external systems and APIs.


These tools encompass databases, web services, and other software applications, enabling the agent to seamlessly carry out tasks like fetching information, running commands, and integrating with different technologies.


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