Oct 181 min readTasks an AI Assistant Excels AtWhen considering Virtual Assistants (the VCSAs ), prioritise attributes such as information, accessibility, friendliness, and...
Oct 143 min readFrench Exit of the Old Luxury - Get Ready for the AI Powered Virtual AssistantsWhen it comes to luxury hotels, the concept of Old Luxury is akin to Old Money in the realm of titles, ownership, and finances. At Be...
Oct 96 min read'6 Questions You Should Ask a Hotel Virtual Assistant to Get Most of Your Stay' For the purpose of this article and illustrating the capabilities of the Virtual Customer Service Assistant (the VCSA) we have taken the...
Oct 82 min readLuxury Hotels: AI Virtual Assistants vs Luxury Concierge ServicesWith the rapid development of Artificial Intelligence (AI) in the luxury hotel industry, hoteliers are facing a challenging question: how...
Oct 82 min readMaximizing Customer Engagement: The Role of AI in Luxury Hospitality and Cruise LinesIn the world of hospitality, where five-star service and unforgettable experiences are the norm, customer engagement stands as a pivotal...