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Be Customer Smart Blog


How to Communicate with AI Assistants
Regardless the industry of application text-based AI Assistants (VCSAs) are based on LLMs (Large Language Models) agents. Depending on...
Oct 29, 20244 min read
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AI Assistants: Context - a Fundamental Element of Successful Communication
Definitions of Context An online Oxford dictionary describes ' context ' as the situation within which something exists or happens, and...
Oct 27, 20242 min read
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What's an AI Assistant Made of?
In order to understand the full potential and uses of Large Language Models (LLM) agents, which serve as the foundation of any text-based...
Oct 26, 20243 min read
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What Are AI Assistants?
Comprehending AI Assistants is crucial for both professionals and organisations, as they are not merely a passing trend but a...
Oct 25, 20243 min read
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The Tasks an AI Assistant Excels At
When considering Virtual Assistants (the VCSAs ), prioritise attributes such as information, accessibility, friendliness, and...
Oct 18, 20241 min read
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The Human Touch of an AI Assistant
One commonly cited drawback of an AI-powered Virtual Assistan t is the absence of a human touch that some believe can only be experienced...
Oct 15, 20242 min read
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Maximizing Customer Engagement: The Role of AI in Luxury Hospitality and Cruise Lines
In the world of hospitality, where five-star service and unforgettable experiences are the norm, customer engagement stands as a pivotal...
Oct 8, 20242 min read
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