Be Customer Smart Blog

The 'brain' of an AI Assistant is the most important component.

Data is facts and statistics collected together for reference or analysis.

We recently found a video on LinkedIn featuring a robot acting as a horse pulling an19th century-style carriage. Inside the carriage was...

We have recently come across a post on LinkedIn, examining a subject of ' What should we be teaching our kids in the age of AI?' The...

We have recently teamed up with our Virtual Customer Service Assistant (The VCSA) to discuss and figure out critical points of the...

Just some years ago, before the era of Intelligent AI Concierges started, some hotels went with a flow and introduced customer service...

When it comes to AI Assistants , like any other product or process, there are specific guidelines to follow. In other words, Dos and...

When it comes to marrying an LLM (Large Language Model) and a VCSA (Virtual Customer Service Assistant) we believe that Claude 3.5 Sonne...

Meet Claude 3.5 Sonnet - Large Language Model by Anthropic, who is our favourite LLM. Claude - the most powerful model, which excels at...

We love Austria. We love mountains. And we love Austrian mountains. That's why it is so upsetting to see Austrian Tourism Authority in...