Be Customer Smart AI Advent Calendar - Day 4: Dialogue Interface
Day 4: Dialogue interface Dialogue interface is a device or program enabling a user to communicate with electronic devices such as a...
top of page
Be Customer Smart Blog
6 days ago3 min read
AI Assistants - Can Modernity and Tradition Co-exist?
We recently found a video on LinkedIn featuring a robot acting as a horse pulling an19th century-style carriage. Inside the carriage was...
6 views0 comments
Nov 213 min read
AI Assistants - Asking the Right Questions (Hospitality)
We have recently come across a post on LinkedIn, examining a subject of ' What should we be teaching our kids in the age of AI?' The...
4 views0 comments
Nov 133 min read
Highly Ineffective WhatsApp Human 'Concierges'...
Just some years ago, before the era of Intelligent AI Concierges started, some hotels went with a flow and introduced customer service...
3 views0 comments
Nov 113 min read
AI Assistants: Dos and Don'ts
When it comes to AI Assistants , like any other product or process, there are specific guidelines to follow. In other words, Dos and...
5 views0 comments
Nov 103 min read
Claude Sonnet (LLM) and VCSA - 'a Match Made in Heaven'
When it comes to marrying an LLM (Large Language Model) and a VCSA (Virtual Customer Service Assistant) we believe that Claude 3.5 Sonne...
9 views0 comments
Nov 82 min read
'How Not To' Series: A Rather Thoughtful AI Assistant
We love Austria. We love mountains. And we love Austrian mountains. That's why it is so upsetting to see Austrian Tourism Authority in...
6 views0 comments
Nov 74 min read
'How Not To' Series: an AI Assistant Who Doesn't Assist
The only reason GHotel Hotel & Living Bohum came to our attention was the mention of ' Fritz ' - a virtual avatar that has been claimed...
5 views0 comments
Nov 53 min read
'How Not To' Series: Club Med AI Assistant Who Goes in Circles
Club Med, previously known as Club Méditerranée SA, a French travel and tourism operator headquartered in Paris, has recently announced...
6 views0 comments
Nov 42 min read
Four Types of AI Concierges - Hospitality
Four types of AI Concierge: dialog interface (no embodiment) – text-based AI Assistants, AI Concierges, AI Agents virtual avatar...
4 views0 comments
bottom of page