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VCSA Tester - Case 1: Business Traveller

  • Writer: Seraphima Bogomolova
    Seraphima Bogomolova
  • Jan 3
  • 1 min read

Updated: Nov 5




To showcase the conversational capabilities of the BCS-A (Bespokel Customer Service Assistant) we have created a short video illustrating a tester situation where the user is a business traveller going on a business trip to Finland.


Things to take from the video:


1) The BCS-A can answer well both general and specific questions.

2) The more context and details the user provides, the more sophisticated and accurate answers he/she receives.

3) The dialogue between the user and the BCS-A can flow naturally, very much in the same way as a dialogue between two people.


If you wish to try our BCS-A Tester yourself you can do so by clicking on this link.



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