Be Customer Smart Blog

Exciting news! Our CEO and founder, Ilkka Huotelin  has been invited as a guest lecturer to GLION Institute of Higher Education  - a...

While doing my morning scrolling on LinkedIn for updates I noticed a post by Tianyu Xu on his admiration of how DeepSeek explains the...

Think of Bespoke Customer Service Assistants/Agents as human employees. It provides clearer insight. Below is a comparison of the skills...

AI Assistants/Agents or VCSAs designed for hospitality can be beneficial in numerous ways and across different sections of a hotel.

The VCSAs can be employed not only to represent a hotel as a whole, but can also be employed to focus on enhancing a specific area.

In recent days, we've been exploring various AI forecasts for 2025. Generally, we are not inclined towards predictions, as they can stem...

To showcase the conversational capabilities of the VCSA (Virtual Customer Service Assistant) we have created a short video illustrating...

Here is our Christmas gift - a free VCSA Tester or an AI Concierge, specifically put together for you to play with.

To the question of Christmas presents - we have a couple of presents wrapped up for the lovers of AI and AI Assistants.

An illustration created in Adobe Express. © 2024 ​Be Customer Smart. Day 15: Service Robot A tangible service robot is an AI Concierge...