Be Customer Smart AI Advent Calendar - Day 3: VCSA
Day 3: VCSA The VCSA stands for Virtual Customer Service Assistant , an AI-driven Customer Experience Solution capable of managing...
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Be Customer Smart Blog
3 days ago1 min read
Be Customer Smart AI Advent Calendar - Day 2: 'Brain'
Day 2: 'Brain' The 'brain' of an AI Assistant is the most important component. It is based on LLM agents - Large Language Models. This...
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Nov 182 min read
AI Assistant - Customer Journey (Hospitality)
We have recently teamed up with our Virtual Customer Service Assistant (The VCSA) to discuss and figure out critical points of the...
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Nov 11 min read
Don't Mistaken AI Concierge with a Simple Chatbot
Definition of AI Concierge: An AI Concierge can be defined as a technologically advanced, intelligent and personalised assistant,...
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Oct 272 min read
AI Assistants: Context - a Fundamental Element of Successful Communication
Definitions of Context An online Oxford dictionary describes ' context ' as the situation within which something exists or happens, and...
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Oct 263 min read
What's an AI Assistant Made of?
In order to understand the full potential and uses of Large Language Models (LLM) agents, which serve as the foundation of any text-based...
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Oct 253 min read
What Are AI Assistants?
Comprehending AI Assistants is crucial for both professionals and organisations, as they are not merely a passing trend but a...
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